Terms of service

OVERVIEW

Welcome to Silkova! The terms “we,” “us,” and “our” refer to Silkova. Silkova operates this store and website, including all related information, content, features, tools, products, and services, in order to provide you, the customer, with a curated shopping experience (the “Services”). Silkova is powered by Shopify, which enables us to provide the Services to you.

These terms and conditions, together with any policies referenced herein (these “Terms of Service” or “Terms”), describe your rights and responsibilities when you use the Services. Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with, or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy, available at https://silkova1.myshopify.com/policies/privacy-policy. If you do not agree to these Terms of Service or our Privacy Policy, you should not use or access the Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, or that you are the age of majority in your state or province of residence and have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase, or manage.

To use the Services, including accessing or browsing our online store or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address, billing information, payment information, and shipping information. You represent and warrant that all information you provide is correct, current, and complete, and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all activity conducted through your account. You may not transfer, sell, assign, or license your account to another person.

SECTION 2 - OUR PRODUCTS

We have made reasonable efforts to display and describe our products as accurately as possible. However, product colors and appearance may vary depending on the device, screen, browser, and display settings you use to access the store.

We do not warrant that the appearance or quality of any product or service purchased through the Services will meet your expectations or appear exactly as shown on your screen.

Product descriptions, prices, availability, and other information may be changed at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time and may limit the quantities of products offered to any person, geographic region, or jurisdiction on a case-by-case basis.

SECTION 3 - ORDERS

When you place an order, you are making an offer to purchase. Silkova reserves the right to accept, decline, limit, or cancel an order for any lawful reason at its discretion. Your order is not accepted until Silkova confirms its acceptance. We must receive and process your payment before an order can be accepted.

Please review your order carefully before submitting it, as Silkova may be unable to accommodate cancellation or modification requests after an order has been accepted or processed.

If we decline, modify, or cancel an order, we will attempt to notify you using the email address, billing address, shipping address, or phone number provided when the order was placed.

Purchases are subject to return or exchange solely in accordance with our Refund Policy, available at https://silkova1.myshopify.com/policies/refund-policy.

You represent and warrant that your purchases are intended for personal or household use and not for unauthorized commercial resale or export.

SECTION 4 - PRICES AND BILLING

Prices, discounts, and promotions are subject to change without notice. The price charged for a product or service will be the price in effect when the order is placed and will be shown in your order confirmation.

Unless otherwise expressly stated, displayed prices do not include applicable taxes, shipping charges, handling fees, customs duties, or import charges. Prices displayed in our online store may differ from prices offered through other stores, platforms, marketplaces, or third parties.

We may occasionally offer promotions that are governed by separate terms and conditions. If there is a conflict between the terms of a promotion and these Terms, the promotion-specific terms will govern.

You agree to provide current, complete, and accurate purchase, payment, billing, and account information for all purchases made through the Services. You agree to promptly update your information, including your email address and payment details, so that we can complete your transactions and contact you when necessary.

You represent and warrant that the payment information you provide is accurate, that you are authorized to use the selected payment method, and that you will pay all charges incurred at the displayed prices, including applicable shipping charges and taxes.

SECTION 5 - SHIPPING AND DELIVERY

Orders are subject to the processing and estimated delivery times stated in our Shipping Policy, available at https://silkova1.myshopify.com/policies/shipping-policy.

All processing and delivery times are estimates and are not guaranteed. Delivery may be affected by carrier delays, customs inspections, severe weather, holidays, incorrect or incomplete addresses, and other circumstances outside our reasonable control.

Tracking information will be provided when available. Tracking updates may take additional time to appear after an order has been handed to the carrier.

International customers may be responsible for customs duties, import taxes, brokerage charges, or other fees imposed by the destination country, unless otherwise stated at checkout.

SECTION 6 - INTELLECTUAL PROPERTY

The Services, including trademarks, brand names, text, displays, images, graphics, product reviews, videos, audio, and the design, selection, and arrangement of such content, are owned by Silkova, its affiliates, or its licensors and are protected by applicable intellectual property laws.

These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, publicly perform, republish, download, store, sell, or transmit material from the Services without prior written permission from the applicable rights holder.

Except as expressly provided herein, nothing in these Terms grants you any license or other rights under any patent, trademark, copyright, or other intellectual property belonging to Silkova, Shopify, or any third party.

Silkova’s names, logos, product names, service names, designs, and slogans are trademarks of Silkova or its licensors. Shopify’s name, logo, product names, service names, designs, and slogans are trademarks of Shopify. All other names, logos, and marks belong to their respective owners.

SECTION 7 - OPTIONAL TOOLS

We may provide access to tools, features, or services offered by third parties. We do not necessarily monitor or control these third-party tools.

Access to optional tools is provided on an “as is” and “as available” basis without warranties, representations, conditions, or endorsements of any kind. To the extent permitted by applicable law, we are not liable for claims or damages arising from your use of optional third-party tools.

Your use of any optional tool is at your own risk and discretion. You should review and agree to the applicable third party’s terms and policies before using its services.

Any new tools, resources, products, or features made available through the Services in the future will also be subject to these Terms.

SECTION 8 - THIRD-PARTY LINKS

The Services may contain content, materials, tools, or links provided or operated by third parties. We are not responsible for examining or evaluating the accuracy, security, availability, or content of third-party websites or services.

If you leave the Services to access a third-party website or service, you do so at your own risk. To the extent permitted by law, Silkova is not liable for harm or damages arising from your access to or use of third-party websites, products, services, resources, or content.

Please review the third party’s policies and practices before completing a transaction. Questions, complaints, claims, or concerns regarding third-party products or services should be directed to the applicable third party.

SECTION 9 - RELATIONSHIP WITH SHOPIFY

Silkova is powered by Shopify, which enables us to provide the Services to you. However, purchases made from our store are transactions directly between you and Silkova.

By using the Services, you acknowledge and agree that Shopify is not the seller of the products purchased from Silkova and is not responsible for any aspect of sales between you and Silkova, including injury, damage, or loss resulting from purchased products or services.

To the extent permitted by applicable law, you release Shopify and its affiliates from claims, damages, and liabilities arising from or related to purchases and transactions made directly with Silkova.

SECTION 10 - PRIVACY POLICY

All personal information collected through the Services is handled in accordance with our Privacy Policy, available at https://silkova1.myshopify.com/policies/privacy-policy.

Certain personal information may also be subject to Shopify’s Privacy Policy, available at https://www.shopify.com/legal/privacy/app-users.

By using the Services, you acknowledge that you have read these privacy policies. Because the Services are hosted by Shopify, Shopify collects and processes certain information about your access to and use of the Services to provide, secure, and improve the Services.

Information submitted through the Services may be transmitted to and shared with Shopify and service providers that may be located outside your country of residence. Please review our Privacy Policy for more information about how Silkova, Shopify, and our service providers collect, use, and disclose personal information.

SECTION 11 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit ideas, suggestions, feedback, reviews, proposals, plans, photographs, or other content (“Feedback”), you grant Silkova a worldwide, perpetual, irrevocable, transferable, sublicensable, and royalty-free license to use, reproduce, modify, adapt, publish, distribute, and display that Feedback in any medium for lawful purposes, including operating, improving, and promoting the Services.

You represent and warrant that you own or otherwise have the necessary rights to provide the Feedback, that you have disclosed any compensation or incentives associated with it, and that the Feedback complies with these Terms and applicable law.

We are under no obligation to maintain Feedback in confidence, pay compensation for Feedback, or respond to Feedback. We may monitor, edit, or remove Feedback that we reasonably determine is unlawful, offensive, misleading, abusive, obscene, or infringing.

You must not submit Feedback that violates another party’s intellectual property, privacy, publicity, contractual, or other rights. You must not use a false email address, impersonate another person, or mislead us or others about the origin of Feedback.

You are responsible for the accuracy and legality of the Feedback you submit.

SECTION 12 - ERRORS, INACCURACIES, AND OMISSIONS

Information provided through the Services may occasionally contain typographical errors, inaccuracies, or omissions relating to product descriptions, pricing, promotions, offers, shipping charges, delivery times, or product availability.

We reserve the right to correct errors, inaccuracies, or omissions and to change or update information at any time without prior notice. Where permitted by applicable law, we may cancel an order if information affecting that order was materially inaccurate.

SECTION 13 - PROHIBITED USES

You may access and use the Services only for lawful purposes. You may not use the Services, directly or indirectly:

• For unlawful, fraudulent, or malicious purposes.
• To violate any international, federal, state, provincial, territorial, or local law or regulation.
• To infringe or violate our intellectual property rights or the rights of others.
• To harass, abuse, threaten, defame, discriminate against, intimidate, or harm another person.
• To submit false, deceptive, or misleading information.
• To transmit unsolicited advertising, spam, phishing messages, chain letters, or similar solicitations.
• To impersonate another person or entity.
• To upload or transmit viruses, malware, or other harmful code.
• To collect or track personal information about others without lawful authorization.
• To scrape, crawl, extract, copy, resell, or exploit the Services or their content without authorization.
• To interfere with, bypass, disable, or circumvent security, access controls, or technical restrictions.
• To engage in conduct that restricts another person’s use or enjoyment of the Services or exposes Silkova, Shopify, or other users to harm or liability.

We reserve the right to restrict, suspend, or terminate access to the Services if we reasonably determine that these Terms have been violated.

SECTION 14 - AUTOMATED AGENTS

This section applies if you use, enable, or deploy automated or semi-automated software, systems, bots, or agents (“Agents”) to access, use, or interact with the Services.

Agents must not conceal or misrepresent their automated nature, circumvent CAPTCHAs or other access controls, interfere with security measures, or access the Services in a manner prohibited by these Terms.

We may use technical measures to limit or control how Agents access and interact with the Services. An Agent must stop accessing the Services if we request that it do so.

SECTION 15 - TERMINATION

We may suspend or terminate your access to the Services if you violate these Terms, misuse the Services, or engage in conduct that may harm Silkova, Shopify, other users, or third parties.

You remain responsible for all amounts owed up to the effective date of termination.

Provisions that by their nature should survive termination will remain in effect, including provisions relating to intellectual property, feedback, disclaimers, limitations of liability, indemnification, severability, governing law, and privacy.

SECTION 16 - DISCLAIMER OF WARRANTIES

The Services and all information made available through them are provided for general informational purposes. We do not warrant that the information will always be accurate, complete, current, or suitable for every purpose.

Except where prohibited by applicable law, the Services and products offered through the Services are provided on an “as is” and “as available” basis without representations, warranties, or conditions of any kind, whether express or implied.

To the fullest extent permitted by law, we disclaim implied warranties or conditions of merchantability, merchantable quality, fitness for a particular purpose, durability, title, and non-infringement.

We do not guarantee that the Services will be uninterrupted, timely, secure, or error-free. Some jurisdictions do not permit certain warranty exclusions, so portions of this section may not apply to you.

SECTION 17 - LIMITATION OF LIABILITY

To the fullest extent permitted by applicable law, Silkova and its affiliates, partners, directors, officers, employees, agents, contractors, service providers, and licensors will not be liable for indirect, incidental, punitive, special, exemplary, or consequential damages arising from or related to your use of the Services or products purchased through the Services.

This includes, without limitation, lost profits, lost revenue, lost savings, loss of data, replacement costs, or similar damages, whether based in contract, tort, negligence, strict liability, or another legal theory, even if advised of the possibility of such damages.

Nothing in these Terms excludes or limits liability that cannot lawfully be excluded or limited under applicable law.

SECTION 18 - INDEMNIFICATION

To the extent permitted by applicable law, you agree to indemnify, defend, and hold harmless Silkova, Shopify, and their respective affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from third-party claims, liabilities, losses, damages, and reasonable legal fees arising from:

• Your breach of these Terms or incorporated policies.
• Your violation of applicable law.
• Your violation of another party’s rights.
• Your misuse of the Services.

We will provide reasonable notice of an indemnifiable claim. You agree to reasonably cooperate in the defense of such a claim.

SECTION 19 - SEVERABILITY

If any provision of these Terms is determined to be unlawful, invalid, or unenforceable, that provision will be enforced to the fullest extent permitted by applicable law.

The unenforceable portion will be treated as severed from these Terms, and the remaining provisions will continue in full force and effect.

SECTION 20 - WAIVER AND ENTIRE AGREEMENT

Our failure to exercise or enforce a right or provision under these Terms does not constitute a waiver of that right or provision.

These Terms, together with the policies and operating rules posted through the Services, constitute the entire agreement between you and Silkova regarding your use of the Services and supersede prior or contemporaneous communications, proposals, and agreements relating to the same subject matter.

Any ambiguities in interpreting these Terms will not automatically be construed against the party that drafted them.

SECTION 21 - ASSIGNMENT

You may not delegate, transfer, or assign these Terms or your rights or obligations under them without our prior written consent. Any unauthorized attempted assignment is void.

We may transfer, assign, or delegate these Terms and our rights or obligations as permitted by applicable law.

SECTION 22 - GOVERNING LAW

These Terms and any separate agreements through which we provide the Services are governed by the laws applicable in the jurisdiction where Silkova is headquartered, without regard to conflict-of-law principles.

Any mandatory consumer protection rights available to you under the laws of your place of residence remain unaffected.

SECTION 23 - HEADINGS

The headings used in these Terms are included for convenience only and do not limit or otherwise affect the interpretation of these Terms.

SECTION 24 - CHANGES TO THESE TERMS

You can review the current version of these Terms of Service on this page at any time.

We reserve the right to update, change, or replace any part of these Terms by posting the revised version through the Services. Where required by applicable law, we will provide notice of material changes.

Changes become effective on the date stated in the notice or, if no date is stated, when the updated Terms are posted. Your continued use of the Services after the effective date constitutes acceptance of the revised Terms, to the extent permitted by applicable law.

SECTION 25 - CONTACT INFORMATION

Questions about these Terms of Service may be sent to:

Silkova
Email: Silkova.shop@outlook.com
Physical address: 12632 Willowood Ave, Garden Grove, California 92840, United States